I requested a refund, but my confirmation email says that I will receive a gift card. How do I correct that?
That shouldn’t happen, but if it does then please contact us at helpdesk@familytickets.com and a member of the team will be more than happy to amend that for you, so that you receive your preferred option.
We're very sorry but we appear to be having trouble contacting our booking system. Please check your basket to see if your item was added. If not please try again.