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I’m having trouble accessing the Advent calendar. How do I sign in?

From 1 Dec, you will be able to access your free online Advent calendar and start opening the doors. If you’ve been logged out, you can request a magic link here: https://adventcalendar.familytickets.com/advent-calendar/sign-in

All you need to do is enter the email address that you registered with. Please do check your junk or spam if you can’t find this in your inbox.

You can also enter your mobile number and we’ll send an SMS with your magic link. Please note your magic link will expire within 24 hours, but you can request a new link at any time.

Once you have received the magic link, you will have access to all of the doors up to the current date. If you keep the calendar open on your browser, you will not need to sign in again, and you'll be able to go back to the calendar tomorrow and open the next door. However, if you do get logged out, you can request a new link to sign back in at any time!

Click here for our contact details and Christmas opening hours

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It's really well organised for families - we've had such a lovely time.

Hannah Seymour

Testimonials image 1

I loved the show and Ariana couldn't stop screaming with excitement

Imogen Thomas, @Imogen_Thomas

imogen thomas

Big smiles, she really loved it - definitely recommended!

Chris Newman

chris and olivia newman

The only time I've actually shed a tear in a theatre

Charlie Brooker, @charltonbrooker

charlie brooker

She loved it. Definitely bring the kids - it's fun for everyone.

Richard & Christina Heast

Richard christina and ruby

Definitely go - just for the delight on your child's face - it's amazing!

Victoria Prosser

parentOne

The kids were absolutely glued all the way through!

Jade Hicks

jade and jack hicks

She was mesmerised, I was in tears - absolutely fantastic show!

Suzi Creed

parentTwo

She absolutely loved it and I wouldn't have wanted her to miss it.

Heather Jones

Testimonials image 2

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