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How can I ensure my tickets are from a genuine agent and that my purchase will go well?

We are members of STAR (Secure Tickets from Authorised Retailers). Buying from STAR members guarantees certain things. STAR members undertake to:

- Clearly identify the face value of any tickets purchased and any additional booking fees

- Highlight any terms and conditions, including transferability, cancellation and viewing restrictions

- Handle bookings in a polite and courteous manner, giving the highest standards of professional service

- STAR represents most of the major ticket agents and numerous venue box offices around the UK.

- Membership of STAR can be recognised by the use of the STAR kitemark and a list of members is available at www.star.org.uk or by phoning the STAR helpline (0844 879 4272). It is also important that the seller has a valid and visible physical address and a telephone number. Our address is 42 Tabard Street, London SE1 4JU and phone number is 0330 058 0556.

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It's really well organised for families - we've had such a lovely time.

Hannah Seymour

Testimonials image 1

I loved the show and Ariana couldn't stop screaming with excitement

Imogen Thomas, @Imogen_Thomas

imogen thomas

Big smiles, she really loved it - definitely recommended!

Chris Newman

chris and olivia newman

The only time I've actually shed a tear in a theatre

Charlie Brooker, @charltonbrooker

charlie brooker

She loved it. Definitely bring the kids - it's fun for everyone.

Richard & Christina Heast

Richard christina and ruby

Definitely go - just for the delight on your child's face - it's amazing!

Victoria Prosser

parentOne

The kids were absolutely glued all the way through!

Jade Hicks

jade and jack hicks

She was mesmerised, I was in tears - absolutely fantastic show!

Suzi Creed

parentTwo

She absolutely loved it and I wouldn't have wanted her to miss it.

Heather Jones

Testimonials image 2

We're sorry but those seats for this performance have now sold out.

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