We are members of STAR (Secure Tickets from Authorised Retailers). Buying from STAR members guarantees certain things. STAR members undertake to:
- Clearly identify the face value of any tickets purchased and any additional booking fees
- Highlight any terms and conditions, including transferability, cancellation and viewing restrictions
- Handle bookings in a polite and courteous manner, giving the highest standards of professional service
- STAR represents most of the major ticket agents and numerous venue box offices around the UK.
- Membership of STAR can be recognised by the use of the STAR kitemark and a list of members is available at www.star.org.uk or by phoning the STAR helpline (0844 879 4272). It is also important that the seller has a valid and visible physical address and a telephone number. Our address is 42 Tabard Street, London SE1 4JU and phone number is 0330 058 0556.
It's really well organised for families - we've had such a lovely time.
I loved the show and Ariana couldn't stop screaming with excitement
Imogen Thomas, @Imogen_Thomas
Big smiles, she really loved it - definitely recommended!
The only time I've actually shed a tear in a theatre
Charlie Brooker, @charltonbrooker
She loved it. Definitely bring the kids - it's fun for everyone.
Richard & Christina Heast
Definitely go - just for the delight on your child's face - it's amazing!
The kids were absolutely glued all the way through!
She was mesmerised, I was in tears - absolutely fantastic show!
She absolutely loved it and I wouldn't have wanted her to miss it.