If you’ve won a Sing-A-Long booklet in the In the Night Garden Live online Advent calendar and claimed, then it will be dispatched within 10 working days by Royal Mail 2nd class post. This normally takes 10 working days to arrive, but there can be delays to Royal Mail’s services during the busy Christmas period. If you haven’t received your gift after 20 days from claiming it, please contact us and we’ll do what we can to help!
Please be aware that our offices and contact centre will be closed from 25 Dec 2021 to 2 Jan 2022 inclusive. A member of our team will get back to you as soon as possible.