What should I do if I haven’t received my e-ticket?

Your e-ticket should be emailed to you within 24 hours of placing your order. If you haven’t received your e-ticket and you’ve checked your junk and spam folders, please call our customer service team on 0330 1200 123 – lines are open 10am – 4pm Monday to Sunday. You can also email helpdesk@nightgardenlive.com

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It's really well organised for families - we've had such a lovely time.

Hannah Seymour

Hannah Seymour

I loved the show and Ariana couldn't stop screaming with excitement

Imogen Thomas, @Imogen_Thomas

Imogen Thomas, @Imogen_Thomas

Big smiles, she really loved it - definitely recommended!

Chris Newman

Chris Newman

The only time I've actually shed a tear in a theatre

Charlie Brooker, @charltonbrooker

Charlie Brooker, @charltonbrooker

She loved it. Definitely bring the kids - it's fun for everyone.

Richard & Christina Heast

Richard & Christina Heast

Definitely go - just for the delight on your child's face - it's amazing!

Victoria Prosser

Victoria Prosser

The kids were absolutely glued all the way through!

Jade Hicks

Jade Hicks

She was mesmerised, I was in tears - absolutely fantastic show!

Suzi Creed

Suzi Creed

She absolutely loved it and I wouldn't have wanted her to miss it.

Heather Jones

Heather Jones