Tickets

No, tickets are not refundable. If you can no longer attend your booked performance, we’ll do our best to help you if we can. Every venue has a different exchange policy, so to find out if we can help you, please call our customer service team on 0330 1200 123. We’re available from 10am – 4pm Mon-Sun.

These are tickets for people over the age of 16 years old. Every adult who comes to see the show needs an Adult ticket.

No – we don’t offer family tickets. Some venues have lower-priced child tickets available. Some venues have flat pricing for adults and children.

As In the Night Garden Live is visiting lots of different theatres, it will depend on where you are visiting us. Please drop us an email to helpdesk@nightgardenlive.com and we will do our best to help out.

There are no hidden fees. Any booking fees are included in the ticket prices you can see on our website, and will be clearly identified on the checkout page.

Ticket prices vary depending on the venue you choose and where you want to sit in the theatre. Ticket prices are between £19 for the most affordable option and £39 for premium seating closest to the stage.

Some venues have lower-priced child tickets available. Some venues have flat pricing for adults and children. The age range and prices for these tickets varies depending on the venue you choose.

When selecting your tickets, a drop-down option will appear for you to select the child ticket option if there’s one available for your venue. Please make sure you select the correct ticket type before completing your purchase.

Yes, your child will need a ticket. The age range and prices for child tickets varies depending on the venue you choose. When selecting your tickets, a drop-down option will appear for you to select the child ticket option if there’s one available. Some venues will have flat pricing for both adults and children.